Giving Plants a Chance ... since 1985

Returns Policy

Digger’s Returns and Exchanges Policy

Within 30-days of receipt you may return product for a full refund minus the original shipping and handling charge subject to the following criteria.

Retail and Web Orders:

·      We must receive the product within 30-days of receipt.

·       Products must be in the original packaging, unused and in new condition.

·      We recommend that you securely package and insure your return; Digger’s in not responsible for damaged or lost packages.

·      All returns must include a copy of the packing list or invoice.

·      Please include the reason for the return and if you’d like a refund, exchange or credit towards future purchases.

·      Refund credit will be issued in the same form of payment that the purchase was made.

·      Returned goods are processed within 24hours of receipt.

Send Returns to:

Digger’s Products

Attn: Returns Department

2825 Mattison Lane, Unit C

Santa Cruz, CA 95065

 

If you require assistance with return shipping we are happy to send you a return label and deduct the return shipping cost from the purchase price.  Contact customer service to request a return shipping label.

Digger’s Customer Service

Phone: 831-462-6095

Hours: 8am – 5pm M-F

Fax: 831-464-1825

E-mail: diggersproducts@gmail.com

 

Return Policy Exceptions:

·      Any damaged or missing items must be reported within 10 days of delivery by calling 831-462-6095 or emailing us at diggersproducts@gmail.com.

·      Digger’s products purchased from a dealer need to be returned to place of purchase and are subject to their return policy.